We accept Mastercard, Visa and instant EFT. Just continue to checkout and choose your preferred payment method. All our payments facilities are secure.
All sales are final. We do not offer refunds, nor do we allow returns.
In the unlikely event that a product arrives damaged, we will exchange the product within 14 days of receipt of package. Such exchanges will only be facilitated on one occasion.
HEBE Beauty reserves the right to refuse any returns at any time.
No. Once you place your order it is final.
We deliver nationwide, couriered to your door. Our standard processing times are 24 - 48 hours (during busy times please allow up to 72 hours). Then 2-3 working days for major cities and 3-5 days for outlying areas for delivery.
For shipping to other countries in Africa, other than South Africa, please send us an email to firstname.lastname@example.org and we will arrange for you!
You can contact us through our contact page or email email@example.com for customer service related queries. We are available Monday to Friday 9am - 5pm. You can expect a reply within 24-48 hours. We will be happy to assist you!